ERP CRM Software

Customer relationship management (CRM) has the business purpose of intelligently finding, anticipating,marketing, selling to and managing customers. By using eresource CRM any business manages their relationships with customers and stakeholders. Our CRM software include the capture, storage and analysis of customer, vendor, partner, and internal process information. Functions that support CRM software include Sales, Marketing and Customer Service, Training, Professional Development, Performance Management, Human Resource Development. Eresource CRM is not just a software, but also a comprehensive approach to an organization’s philosophy in dealing with its customers which includes business policies & processes, customer service, marketing, systems management. Hence, it is important that any CRM implementation considerations stretch beyond technology, towards the broader organizational requirements. The objectives of a eresource CRM strategy must consider a company’s specific situation and its customer’s needs and expectations. The data gathered as a part of eresource CRM software considers customer privacy and data security. Eresource have CRM software for Project based Industries such as EPC CRM, MEP CRM, Project Industry CRM, Project Company CRM, Construction CRM, Oil and Gas CRM, Infrastructure CRM